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Engineering
GATE
School
Pharmacy
Competitive Exams
Intermediate
General
Business Communication Skills And Presentation Skills
UNIT 1 - Business Communication
13
Importance of Business Communication
ABC of Technical Communication
Channels of Communication
Downward Communication
Downward Communication
Upward Communication
Diagonal Communication
Horizontal Communication
Organisational GDs
Importance of Business Communication
Channels of Communication
Upward Communication
ABC of Technical Communication
UNIT 2 - Interpersonal Communication and Personality Development
9
Models of Interpersonal Development
Johari Window
Knapp's Model
Styles of Communication
Team Work
Persuasion Techniques
Mobile Etiquette
E-mail Etiquette
Time Management
UNIT 3 - Technical Written Communication
6
Differences Between Technical Writing and General Writing
Report Writing
Types of Reports
Structure/Format, Language Style
Writing Technical Reports
Writing Scientific Papers
UNIT 4 - Career Oriented Written Communication
11
Writing SOPs
Job Application
Language Style and Format
Resume Writing
Design and Style
Cover Letter
Business Letters
Letters of Enquiry and Responses
Letters of Complaint
Sales Letters
Agenda and Minutes of the Meeting
UNIT 5 - Interview Skills and Group Discussions
8
Interviews: Purpose
Planning
Preparation
Language and Style
Sample Interview Questions and Answers
Group Discussions: Types of GDs, Features of Good GDs
Preparing for a Group Discussion
Interview Skills and Group Discussions
Importance of Business Communication
Description
Practice Questions
Additional Notes
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